Deliver content and share information with your customers with a CRM-connected, Magentrix customer success web portal. Customize the look and feel with your own brand. Control access to standard and custom objects, files and document sharing and eLearning. Social features allow users to collaborate on files and documents. Remove barriers to your clients by automating all interactions with your business, with a Magentrix customer self-service portal.
KEY FEATURES:
– Customer Self-Service (e.g. dynamic online group forums)
– Learning Management System (LMS)
– Rewards & Redemption: Gamify tasks, supported by TangoCard
– Content Management: information on demand
– Cases & Case Deflection: customer-facing help desk
– Ideation: customers share, review, and collaborate on new ideas
– Document Management
– Upcoming Events
– Analytics
– Marketplace: Give access to products and services built around your brand
– Storefronts
– Integrations: Check out our Integrations page on our website https://www.magentrix.com/integrations?ref=G2
CRM INTEGRATIONS:
– Salesforce
– Microsoft Dynamics
– HubSpot
– other CRMs (talk to us to find out more)
Our portals intelligently optimize synchronization with your CRM (Salesforce, MS Dynamics, HubSpot and more) data resulting in less API calls for high performance and uninterrupted data accessibility. Uses existing account/opportunity structure and works with any custom objects or bolt-ons. One of the most powerful feats of Magentrix is our Salesforce integration. It’s included out-of-the-box, is fully configurable and uses existing account/opportunity structure. No duplication of records and we dynamically adjust API calls.
Where we really stand out from the crowd is our highly dedicated customer success team – not to mention, our integrated IDE. Anyone can configure just about anything with clicks, not code. Most of our customers are up and running in days/weeks. We’ll let our reviews tell you more!
Or visit https://www.magentrix.com/customerportals?ref=G2
