LoyaltyLion

With scaleable plans, support for major ecommerce platforms, and over 100 features, LoyaltyLion is the perfect loyalty solution for your business.

Languages supported:

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

6.6/10 (Expert Score) ★★★★★
Product is rated as #57 in category Loyalty Management Software
Ease of use
7.0
Support
6.7
Ease of Setup
7.1

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LoyaltyLion is a data-driven loyalty and engagement platform trusted by thousands of ecommerce brands worldwide.

Merchants use LoyaltyLion when they want a fully customised loyalty program that is proven to increase customer engagement, retention and spend. Stores using LoyaltyLion typically generate at least $15 for every $1 they spend on the platform.

A selection of leading brands use LoyaltyLion to drive customer retention and engagement:
100% Pure – a 4 x reduction in customer churn
Astrid & Miyu – a 10% increase in repeat purchase
100% Pure – a 39% uplift in returning customers

See who we work with.

LoyaltyLion helps you use your loyalty program to increase the power of your existing ecommerce tools and technologies. We integrate with all major ecommerce platforms including Shopify, Shopify Plus, Magento and BigCommerce, and can also be used with custom-built stores. We work with your favourite ecommerce agencies and integrate with the marketing tools you depend on.

Today LoyaltyLion works with over 4,000 fast-growth ecommerce retailers. Our mission is to help them succeed in the age of Amazon, where they may not be able to compete on price and logistics but can offer a better customer experience. One that makes customers feel valued, rather than like they are just another number.

You can learn more about ecommerce loyalty at the LoyaltyLion Academy.

LoyaltyLion
LoyaltyLion

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Customer Reviews

LoyaltyLion Reviews

Troy P.

Advanced user of LoyaltyLion
★★★★★
Low Cost = Low Level Of Support

What do you like best?

The low price was hugely attractive (now I know for a reason) and much lower than the competition. The features and integrations seemed decent enough.

What do you dislike?

The Loyalty Lion sales and CS teams were very resistant to jumping on calls or displaying much effort in helping with the install process (beyond very simple email replies). We're on Magento (yes, that usually means more work involved) and when I expressed a desire for a test period, trial, or even just getting our technical team and theirs on a brief call to ensure it would all work technically before signing a 12-month contract - those requests were all denied.

Install was a mess and support was very low - so ultimately we gave up and moved on.

Overall - if you're shopify maybe you're ok. But if not, run far away.

What problems are you solving with the product? What benefits have you realized?

We wanted to incentivize customers with cashback to our store in exchange for social growth, reviews, etc. Didn't get to see anything because of lack of support in install.

Review source: G2.com

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