What do you like best?
Our previous billing system did not had the configuration capability to charge all the existing products that our company was selling, and for that reason a lot of manual work had to be done in order to charge those customers accordingly with the product that they bought, while with Logisense almost all the manual work can now cease to exist. We were able to create products that can be charged by tears, tears related with the amount of users that are currently using a certain product that belong to the same account and / or tears related with the amount of data used by the customer / account. We can also limit very easily the use of data to a certain geographic zone.
What do you dislike?
Not being able to configure in the system different date formats to match, for example, the format used in Europe. Not able to distribute the invoices to more then one email.
Recommendations to others considering the product:
It is a good solution for a billing system.
What problems are you solving with the product? What benefits have you realized?
Logisense enabled us to end most of the error prone manual charging tasks, making us much more efficient, agile and ready to expand our products and consequently, sales. In our previous system we were not able to void invoices at all, so we had to implement a workaround were we could simulate a bill run, that would copy the production db to shadow db in order to enable us to calculate the needed adjustments, because we would have all the usage for the bill period, while with Logisense in can just void the invoice and generate it again when needed.
