Launch27

What do you like best?

I like this software so much because it allows me to have a central hub from which to direct my company, there are so many functions integrated in the program that I could eliminate, combine other programs in an inclusive platform that is combined with the optional mobile application to facilitate the functionality . In general Launch27 really improves the daily operation of my company, it is also designed for specific industries so it has the integrated functions designed for those industries. And if the software lacks something and the community requests it then there is a clear process of requesting characteristics that the company, continues to save time and efficiency to have everything in a central location but also in the cloud so that I can access any place I am able to automate so many tasks, which allows me to devote more time to growth or simply to have more free time in general.

What do you dislike?

You could say that there are some peculiarities and oddities within the mobile site, but there is nothing that the precision of a small finger can handle, there are some subtle programming things that I wish would be a little more customizable but are really specific to my business and I understand, due to the incredible development team it is entirely possible that these things can be added in the future. Even if you have any questions no matter how stupid they may seem the support is there for you, if you have a highly technical question about your API or anything else technical you will get a clear answer. In addition, the software works exactly as planned and has always been done since the first day, but there are times when something may be a little confusing or a new feature may not work as I originally thought. In all my months of use of the service there has not been a single time when I requested help that I did not receive.

Recommendations to others considering the product:

I recommend Launch27 because it is powerful enough to do most of the heavy work of my programming, booking, loading and communicating, however it is not saturated to the point where there are a lot of useless functionalities. The integration of Zapier makes it possible to extend this functionality where necessary and the developers are always making improvements. Apart it significantly reduced the efforts to start my business and has grown along with the business. The automatic functions such as sending by email, recurring reservations and the ability to charge customers from the software are incredible. It provides excellent communication that takes our business to the next level without having to invest in expensive personnel, which would be required to achieve the same effect provided our company with an image of a successful business established from the start.

What problems are you solving with the product? What benefits have you realized?

It helps me to communicate efficiently and professionally with customers and employees, everything is around the engine of our operations, it has allowed me to grow a business of this kind in a much shorter time than would otherwise have been possible. to almost all the features that are included, email notifications work very well to warn customers about your next reservation and to automatically inform you if there is a problem with your payment method, the metric screen is decent and I'm glad you have although I think there are some ways in which it could be improved. It helps to execute the daily schedule of work and activities, it allows me to concentrate on growing my business instead of operating it since if you have several clients or several field employees in your service company this software will save you time.