Kugamon Subscription & Renewal Management Solution

What do you like best?

As a Salesforce administrator who does not know how to code, this application gives great point-and-click solutions to solving for our tuition payment process. Kuldip and team walked us through a very thorough training on the back end and it was easy to understand once you got a hang of what settings impacted the end-user experience. Ease of use from an administration stand-point is very important when you have a bunch of other applications to absorb and maintain.

What do you dislike?

The only downside of the application is that due to one of our business cases needing flexibility in payment terms/cycles, it required custom development that accommodated the need. But other than that, Kugamon really thought of everything!

Recommendations to others considering the product:

Working directly with Kuldip and team to build Kugamon was key for the installation, setup, training and advisory services. The supports made us feel more confident in what we are rolling out to program staff who needs it to work seamlessly for customers and themselves.

What problems are you solving with the product? What benefits have you realized?

We are solving for a very manual tuition collection process that requires in-person payments by creating a virtual environment to not only securely collect payments, but also streamlining the order and invoice process from beginning to end. We love that the integration with PayPal is as easy as 1-2-3. Because of this, we are also planning to roll out Kugamon for room and equipment rentals for one of our programs.