Awesome team! Great complex customization of the platform!
What do you like best?
I like the bulk actions, the fact that the system can be used for mass recruitment purposes. API is awesome for automatization. The team is very supportive and answers quickly to our needs. The self-service is amazing! We enjoy the fact that there is a separate platform in which Agencies can work directly in Kallidus, add candidates, move them through the stages. I like the fact that Hiring Managers are always involved in the process and have the ability to track and take actions on the candidates. The Security Groups are very well done. The reporting fields are suitable for any type of report, no matter how detailed and complex it is. You can see if you have any duplicates. The application form can be customized to your preference. You can use the same platform for multiple countries and work together in the same system, store data in one friendly system. The e-mail templates have merge fields that can help send e-mails to multiple candidates and still feel like a customized personal e-mail.
What do you dislike?
I can't assign candidates to recruiters (only to vacancies). It doesn't have time-zones implemented yet, therefore we need to use a different scheduling tool. Cannot brand different e-mail templates according to our needs. So far cannot connect it directly to my reporting dashboard, but that will change this year. There need to be more self-service options in the system. It loads pretty slow sometimes.
Recommendations to others considering the product:
Make a list of all your requirements, recruitment stages, questions to each interview phase, outcomes, and reasons for each interview phase, e-mail templates, make sure to create a standard process that is clear for all your recruitment team, it will help with reporting. Try not to make any workarounds, it will eventually do more harm than good. Minimize as many clicks as possible for each process. Keep it simple for everyone. Hire an ATS administrator and reporting analyst, it will save you a lot of time and money.
What problems are you solving with the product? What benefits have you realized?
We have a very complex recruitment process, a lot of stages and Kallidus helped us adapt the system to our needs. We also have 100+ recruiters working on it, each team has different processes and we can all align to the same system. We have made automatic onboarding processes in Kallidus. The Broadband Testing and language assessment platforms are integrated and there are more and more optimizations we made throughout the years working with them.