What do you like best?
That everything is in one place, organized, users are accountable, and excellent customer support!
What do you dislike?
There is no option for folders in Response Docs,they all go in and get mixed together. hard to fix it a mistake happens.
When uploading larger amounts of documents to Response Docs. - sometimes, they don't all go into Response Docs, and we do not know which ones did not go.
Recommendations to others considering the product:
JustFOIA - Just Get it!
What problems are you solving with the product? What benefits have you realized?
timely responses and better consistency