Overall a positive experience.
What do you like best?
Free to use. Pretty easy and quick to implement. No special software required. Best used for small questions and answers. I wouldn't say that's specific to this app, but feedback apps in general.
What do you dislike?
UI could look nicer, but I wouldn't say it looks bad.
Recommendations to others considering the product:
Best used with a tablet or something larger than a phone.
What problems are you solving with the product? What benefits have you realized?
Quickly gaining live feedback.