IBM Sterling Fulfillment Optimizer with Watson

IBM Sterling Fulfillment Optimizer with Watson helps Omni-channel fulfillment practitioners in Retail leverage cognitive science to better understand their customers and drive real-time action. Through insight and analytics, they can make decisions, take actions, and build experiences that meet customer expectations and drive profitable business across digital and physical store channels. IBM Sterling Fulfillment Optimizer with Watson enables lines of business to execute optimized fulfillment plans in real-time, to maximize capacity while reducing shipping cost for increased profit, especially during peak periods.

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9.0/10 (Expert Score) ★★★★★
Product is rated as #35 in category Order Management Software
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IBM Sterling Fulfillment Optimizer with Watson is a cognitive analytic engine that enhances existing order management systems. It provides a “big data brain” to order management and inventory visibility systems that are already in place with retailers who have eCommerce fulfillment capability. With Fulfillment Optimizer, retailers are better able to understand and act on changes in the market as they occur – to perfectly balance protecting margins, utilizing store capacity and meeting delivery expectations. These sourcing decisions can dramatically increase profits, especially during peak periods.

Benefits:
Increase profitability
Easily execute optimized omnichannel fulfillment plans at the lowest cost-to-serve.

Understand the big picture
Know the impact of omnichannel decisions across eCommerce, merchandising, logistics, store operations and supply chain.

Solve cost-to-serve challenges
Intelligently balance omnichannel fulfillment costs against service to protect margins, utilize store capacity and meet customer delivery expectations.

Gain real-time sourcing flexibility
Make better use of ‘”at risk” and returned inventory.

Leverage stores to maximize capacity
Expand your ability to meet order fulfillment demands for how, when and where customers receive orders during peak periods. Scale existing fulfillment capacity to accommodate more customer demand.

Ensure improved performance
Prove out fulfillment scenarios prior to go-live.

IBM Sterling Fulfillment Optimizer with Watson is a component of the IBM Sterling Order Management portfolio. Read more about store engagement here: https://www.ibm.com/products/fulfillment-optimizer

This is part of the supply chain applications of the IBM Sterling Supply Chain Suite. The IBMВ® Sterling Supply Chain Suite gives you the end-to-end visibility, real-time insights and recommended actions to turn disruptions into opportunities for customer engagement, growth and profit. To learn more click here: https://www.ibm.com/supply-chain/sterling

IBM Sterling Fulfillment Optimizer with Watson
IBM Sterling Fulfillment Optimizer with Watson

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Customer Reviews

IBM Sterling Fulfillment Optimizer with Watson Reviews

Mano C.

Advanced user of IBM Sterling Fulfillment Optimizer with Watson
★★★★★
The Optimizer

What do you like best?

The dynamic nature of the product that can give the best possible way to fulfill a demand. THe shipping model, invenotry model and markdown avoidance is the best of the feature.

What do you dislike?

It needs to provide the EAD as a quote call so that it can be used for upfront customer experience and later used to optimize the fulfillement. The 360 degree feedback that the optimizer that can be provided to the invetory optimization and allocation optimization.

Recommendations to others considering the product:

If you are thinking optimization in your shipping, inventory especially after ship from store this is a must do.

What problems are you solving with the product? What benefits have you realized?

Shipping Optimization, Markdown avoidance and Consolidation

Review source: G2.com

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