Hubot

What do you like best?

I like having one portal that I can access all of our marketing efforts and be in sync with our Marketing Team. The chatbot feature is a really useful tool that we have recently implemented. Customers asking questions or new potential prospects can chat with us and our team gets notified directly about an incoming message. I have referred and converted a few leads using this feature.

Specifically our whitepaper management inbound leads are extremely effective. I like how I get notified instantly when someone downloads something and it comes in via email with all the necessary information needed for me to know what to do next with my prospecting. I have been able to convert a lot of qualified opportunities through out whitepaper outreach.

Overall, a Hubspot email is easily recognizable and excites the business development reps when we get an email come in. I can always associate a hubspot email with the opportunity for potential new business to come in and be one step closer to achieving our monthly quota.

Across our busines development team, Hubspot has a good reputation.

What do you dislike?

Website visit views all come at one time and they are often inaccurate. I simply turn off those notifications now. The chatbot feature is a little confusing on determining how to allocate the lead into the appropriate territory representative.

Recommendations to others considering the product:

Take advantage of the support team to full uncover Hubspot's full potential, such as the chabot feature.

What problems are you solving with the product? What benefits have you realized?

Our Inbound marketing efforts are extremely productive. Being able to keep track and have one portal for all of our admin and inbound inquiry needs makes it seamless to adopt across the teams.

Overall just having a more holistic platform for our marketing efforts gives us the confidence and results we seek.