HoudiniEsq

What do you like best?

I can track all aspects of a case, as I'm working it, including billing and invoicing! Multiple cases for a single client, makes it so much easier to keep up with my case load.

What do you dislike?

Sometimes entering new cases isn't as easy- having to train someone new made me realize how odd it can be to enter in "new" clients with information that already exists in the program. And sometimes the program doesn't update the billing amounts and I have to restart the program.

Recommendations to others considering the product:

Ask questions, follow tutorials, everything can be undone if you make mistakes.

What problems are you solving with the product? What benefits have you realized?

This has made it easier for me to track cases, compile bills by tracking incremental time according to specified base rates, switch between people who work on the case and thus adjust the rate accordingly. It honestly makes it possible to take on more cases and keep them all organized and still give great service.