Forkable

What do you like best?

Started with Forkable in 2017 and have continued with them throughout my time at 2 small-medium size companies. Highlights in order of importance:

Customer service is friendly from the start, attentive, and pro-active. There is little I need to think about and if I screw up by cancelling everyone's meals, the team catches it minutes later. In general, support emails get turned around quickly and I can always count on that.

Quality of restaurants and delivery make them an easy choice to carry over as I start at new companies. Variety, quality and packaging keep employees happy. Delivery couriers are usually very pleasant and always on time.

User experience is also easy and appealing. I've never had an employee find Forkable confusing. As an admin, it's easy to manage from start to finish - add new people, set holidays, order on behalf of an executive. I can download files quickly for full visibility, such as members list and invoices.

What do you dislike?

I can't think of a thing. Forkable has done a really good job

What problems are you solving with the product? What benefits have you realized?

In a role where I juggle many roles and am constantly switching gears throughout the day, Forkable alleviates and manages a huge part of what makes employees happy. Not only are they just mildly pleased, but the employees are happy.