Focus POS

What do you like best?

Focus sends simple automated reports on daily and monthly basis has good customer service and is simple for staff to use.

What do you dislike?

I dislike that in order to access the terminal remotely you must gain access through a terminal which means you can only gain access when a staff member is not using the terminal. It makes accessing payroll information etc. difficult if you are working when your location is busy.

Recommendations to others considering the product:

If you are a busy retail space consider the fact you cannot remotely access back end features if a staff member is currently using a terminal. You will have to wait for that employee film to finish their transactions before you can access the terminal. It is inconvenient. Besides that I have had no issues with the POS system and they do provide great customer service.

What problems are you solving with the product? What benefits have you realized?

Sales and employee time tracking