Expedite Commerce is a great platform integrated by great people delivering excellent product.
What do you like best?
The professionals at Expedite Commerce invest the time to understand your business and become an extension of the team solutioning problems. Expedite Commerce was specific on where they could help and what was out of scope to help focus project success.
What do you dislike?
I'm not as familiar with Expedite Commerce product innovation or roadmap, having quarterly capability enhancement reviews to gain insight into Expedite Commerce innovation would be helpful to complement the direct customer project execution efforts. Many times Expedite Commerce is great at delivery and focus; it would be great to continue layer in new Expedite Commerce innovations to product execution/enhancements.
Recommendations to others considering the product:
Focus the initial projects on highest value workflows for new products vs spending time optimizing legacy products so you gain new efficiency with each product release and stay focused on highest volume activities to maximize product.
What problems are you solving with the product? What benefits have you realized?
Expedite Commerce is evolving our business engagement, product & functional workflow management, and integration with CRM functionality to ensure tight alignment between our customer & product delivery. It has been critical to our business process delivering a cross functional operational dashboards/reporting and business process approach that we didn't previously have.