Exotel

No need to monitor multiple phones numbers. No worry of busy phone lines or missed calls. Have a single number that connects to your entire team.

Exotel

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User in Information Technology and Services

Advanced user of Exotel

★★★★★

We are using exotel for Inbound and outbound customer support calls

What do you like best?

The way it manages all the employees and provide them extension numbers.

Also, with one extension numbers you can add lot of employees and allign them for support.

What do you dislike?

It's a bit pricy and doesn't have support for international inbound and outbound.

Recommendations to others considering the product:

If you are looking for a cloud telephony in india then go for it.

What problems are you solving with the product? What benefits have you realized?

Managing employees inbound and outbound calls.

Keeping recording of all the calls.

Review source: G2.com