The best software and support for order management
What do you like best?
Esker order management has revolutionized our order management process. Instead of manually entering and having a lot of errors we now have people reviewing orders with greater speed and accuracy. Esker's customer experience team also adds a lot of value by being working with us to ensure we get the most out of the solution.
What do you dislike?
We had to do the solution disconnected from our SAP ERP due to IT security concerns. This wasn't as much as an issue with Esker but our internal IT.
Recommendations to others considering the product:
Lock down timelines and do the connected version to SAP.
What problems are you solving with the product? What benefits have you realized?
50% reduction in manual entry
25% reduction in paper
25% reduction in errors