Esker Order Management

Esker Sales Order Processing solution automates every phase of sales order processing - from the reception of a customer document to the creation of a corresponding sales order in your ERP system.

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9.4/10 (Expert Score) ★★★★★
Product is rated as #20 in category Order Management Software
Ease of use
9.3
Support
9.3
Ease of Setup
0.0

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Esker’s automated Order Management solution uses AI and RPA technology to address the most repetitive, low-value areas of order taking all through one secure, centralized, cloud-based platform. Users can electronically process and track any fax, email, EDI, portal or mobile order with 100% accuracy, visibility and efficiency.

Esker Order Management
Esker Order Management

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Customer Reviews

Esker Order Management Reviews

Chad M.

Advanced user of Esker Order Management
★★★★★
The best software and support for order management

What do you like best?

Esker order management has revolutionized our order management process. Instead of manually entering and having a lot of errors we now have people reviewing orders with greater speed and accuracy. Esker's customer experience team also adds a lot of value by being working with us to ensure we get the most out of the solution.

What do you dislike?

We had to do the solution disconnected from our SAP ERP due to IT security concerns. This wasn't as much as an issue with Esker but our internal IT.

Recommendations to others considering the product:

Lock down timelines and do the connected version to SAP.

What problems are you solving with the product? What benefits have you realized?

50% reduction in manual entry

25% reduction in paper

25% reduction in errors

Review source: G2.com

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