Entrata

What do you like best?

System is easy to use for front end users. The ease of set up was nice. The oversight of the platform is cumbersome when updates are available

What do you dislike?

Admin backed is clunky. Settings are moved during updates. Update information is not comprehensive at all. The set up may have been easy it took several months of work to get all the settings correct to ensure our teams has the right work flow.

Recommendations to others considering the product:

More streamlined support - customer support- sales. There are too many products that do not overlap well. They system functions as many individuals rather than a solid system.

What problems are you solving with the product? What benefits have you realized?

The ability to have a lead come in then interact from there to the moment they move out is seamless. We also have seem less reports form lead to lease to move out