Enghouse Interactive is a leading provider of contact center solutions that are fully integrated offerings with omnichannel queuing and skills-based routing, ensuring all types of interactions are identified, prioritized, and routed professionally, first time, every time. With functionalities such as self-service IVR, survey, call recording, quality monitoring, workforce management and outbound to name but a few, it allows organisations to scale as requirements and budget dictate. Available both on-premises and in the cloud our Contact Center software improves productivity, efficiency and optimization of staff resources through comprehensive reporting and automation.
Enghouse Interactive Contact Center
