Ecalypse

Ecalypse helps rental companies world wide deliver better ROI on their IT tools.

Languages supported:

4.0/10 (Expert Score) ★★★★★
Product is rated as #25 in category Car Rental Software
Ease of use
Support
Ease of Setup

Ecalypse helps rental companies world wide deliver better ROI on their IT tools.

Ecalypse
Ecalypse

Show more categories

Customer Reviews

Ecalypse Reviews

Luzmar F.

Advanced user of Ecalypse
★★★★★
The custumer support is worst than Comcast custumer support

What do you like best?

At first, I thought it was a complete tool that will help my Campervan rental business to run smoothly, but after buying the full license, I realized I had wasted my money.

Like for instance, In order for your company to run promotions, you have to purchase an extra plugin... among other things.

What do you dislike?

Everything!

The customer support is not only incredible slow (imagine having an issue with the platform, not being able to have your customer to book the car quickly and having to wait up to a full week for a reply) but even after you get a reply, their reply isn't the solution you need it, and you have to start all over again.

Just horrible!

Recommendations to others considering the product:

Just don't get it, buy another tool, preferable that is based in the USA for ease of the support.

What problems are you solving with the product? What benefits have you realized?

I have had MANY issues since I made the mistake of spending my money on this tool.

In videos, it looks so amazingly good, then you purchase it (you can't accomplish anything with the free version of it) and realize how incredibly complicated the software is.

Im not a developer, but I have work with software for many years, I have built several websites from scratch, I can say I have a pretty solid foundation to understand how software run, but thins, is just too complicated it gives me headaches... And I don't even understand why they had to make that complicated anyway?!

short and simple: Too complicated software, horrible customer service!

Review source: G2.com

Leave a reply

Your total score

B2B Software Guide