e-bot7 – AI for Customer Service improves the efficiency of Customer Service by integrating Artificial Intelligence throughout various channels. The AI supports employees and automates answers & processes. This drastically reduces costs and increases revenues. The hybrid Agent+AIВ® solution enables companies to increase efficiency by up to 80% and at the same time increases Net Promoter Scores more than 32%.
– Award-winning technology (20+ Awards)
– Plug &Play (no software Development needed)
– Quick and Easy Deployment (2-4 weeks)
– Omnichannel (WebChat, WhatsApp, Facebook, Voice etc.)
– Hybrid Chatbots (Agent+AIВ®)
– Process Automation (Contextual Dialog EditorВ®)
– AI Service FunnelВ®
– Call-to-Message
– UX and UI (Onboard Colleagues and Employees within minutes)
– Scalable Rest APIs (Connect anything you want)
– State of the art machine and deep learning algorithms
The company was founded by the Forbes 30 under 30 Founders Fabian Beringer, Xaver Lehmann and Maximilian Gerer in 2016. With more than 9m USD in funding, 20+ Awards and hundreds of customers such as Telefonica, DB, Audi, SkyBet, Generali, Ford, Miele etc. the company is one of the top providers and fastest-growing companies for AI worldwide. Recently the company was awarded by Forbes as one of the best AI companies.
