DocSpace

What do you like best?

Easy to create and simple form builder for anyone to use. It has all the necessary functions to register, edit and manage documents. Whatever the format and the origin of the document. The onboarding is also pretty smooth. They are available on all channels for support and also conduct webinars regularly if one wants to understand more about it. While I don't like their approach of having a free version for small scale, the availability of 30 days free trial makes it pretty easy to make a decision regarding the usage.

What do you dislike?

No free plans. Either pay or don't use the application. Should be free for very basic work. Also, the app does not work on all devices. The deployment is poor. I can't access them on web and Macbooks or Windows machine. That is kind of a bummer.

The Solo version doesn't allow custom forms and the ability of importing contacts. Should be made available for all irrespective of the kind of money spent.

Recommendations to others considering the product:

Go for it if you use a lot of forms for compliance and if they are being shared across multiple teams in your organizations. It will definitely increase productivity and help keep them all at once place. I also took support from their team initially while planning to use it and the support provided by the team was top class. I might have asked silly questions and they were kind enough to answer all of them, some even multiple times. That makes me feel valued as a customer which is a big plus.

What problems are you solving with the product? What benefits have you realized?

Eliminating time-consuming paper work with this. The accessibility of forms any time any where is a big plus. Saves us from the hassle of repeating the entire thing. Another thing that works in their favour is the ability of keeping the form offine when data is an issue.