Datadog

What do you like best?

It is so hard to narrow down which features I love the best. This is because no matter what you need from logs to engineering, to security, to infrastructure, there is not 1 team in an organization that can benefit from this product. Datadog is able to import your entire company into metrics, monitors, and triggers to mitigate any issues and to respond as soon as possible to issues that arise. Their host map feature is a dream come true. You can see which EC2 instances in AWS are communicating with each other and how much traffic and what traffic is communicating through each instance.

What do you dislike?

The feature I disliked at first was that there was no role-based access control which was a nightmare for security. But they just released a beta feature to resolve this!

I think Datadog has come a long way over the years.

One huge problem I have come into is as their product changes their documentation is out of date at times and does not have current configurations for things which lead you having to reach out to support for assistance with resolving issues or setting up key integrations through your organization. I understand there are growing pains with any application but I wish there was an easy way to report outdated documents for them to update.

Recommendations to others considering the product:

If you want ease of access when it comes to a monitoring application. Datadog is the tool you want.

What problems are you solving with the product? What benefits have you realized?

With Datadog, because we can ingest all-out server logs, application logs, docker logs, and metrics we are able to only have to go to one UI for a nonstop shop of information to troubleshoot and resolve issues as they arise.