CoStar Real Estate Manager is the smart choice for cloud-based software and professional services that provide lease accounting, lease administration, portfolio, project and transaction management solutions. CoStar Real Estate Manager is wholly owned by CoStar Group, Inc. (NASDAQ: CSGP ) and is part of the CoStar product suite.
Easy – Intuitive software, automated reporting, in-house implementation services and support
Comprehensive – Supports all types of real estate, equipment and other leased assets for both ASC 842 and IFRS 16 guidance
Affordable – Cloud-based, low-cost deployment, unlimited system users, no expensive upgrades
Proven – CPA tested, industry-leading solution, track record of FASB and IASB compliance, 99% customer renewal rate
Secure – Enterprise security with annual SSAE 16 SOC 1 and SOC 2 audits, data encryption, backed by a stable public company
Compliant – Effective controls and procedures for financial reporting meet Sarbanes-Oxley requirements
Learn more at www.costarmanager.com
CoStar Real Estate Manager
Melisa Y.
Advanced user of CoStar Real Estate Manager
★★★★★
Terrible Product, Sleezy Sales tactics, Worthless Managers that have no authority to serve customers
What do you like best?
Not much really. There are too many things I do NOT like. The only positive thing I can say is that the people who take the phone calls are friendly and congenial...but of course flatten when they can't help me resolve all my issues. But at least they were nice, and not resorting to any nasty combative conversing.
What do you dislike?
Services are clunky and platform terribly "proprietary"...you need a service rep to help you do anything thoroughly. It's a ridiculous listing service. Extremely cost prohibitive for the entry level access...a wopping $2413 for a year of access (residential MLS is only $800!!) and I can't even pull comps myself! Oh no...I would have to upgrade to $600/m for that!
AND there's the whole Bait and Switch promises issue I had/have with the salesperson/customer service rep, that promised to me how cool it is and how much I would like it...AND that I would get comps (from him) and lists of buyer prospects for the 1 listing I was attempting to use the services for. I was very clear...I did not intend on becoming a commercial agent, I merely needed access to list a specific property and determine comps for this client's replacement property. I was coaxed and hurried to signup...only to never receive any of the "buyer list' or a reasonable comps list (I was sent three properties that barely compared, and the sales were ancient). And I couldn't search "solds" at all!! So I requested to cancel, quite promptly, explaining my dissatisfaction, only to be denied a cancellation and be told I have a contract for a year, and that's that. I escalated to a manager...waited weeks, and received a "the best I can do is reduce your contract to 6 months". And I have never logged into the system since that first day! I have now been sent threats to go to collections or the full year bill. I'm outraged! Absolutely terrible company and terrible product with rotten business practices and ridiculous management.
I will take them to court for the damages that I will suffer from being placed in collections and all the financial costs/consequences that will result from their collections status on my credit report. Costar doesn't deserve a dime...I never used your service after the first failed day, do not want access to your services and I have only received empty promises and ugly threats as a result of initiating contact with CoStar.
Recommendations to others considering the product:
Don't do it!..unless you are commercial agent tycoon and already have the info you need
What problems are you solving with the product? What benefits have you realized?
I didn't solve ANY biz problems...in fact my association with CoStar created additional problems.
Review source: G2.com
