Conzia Live Chat & Facebook Messenger

Conzia is a Berlin-based company working in AI conversational commerce. We are building a Communications Platform as a Service. Our mission is to help customer support teams by providing them with one platform for managing billions of customer conversations.

Languages supported: English

10.0/10 (Expert Score) ★★★★★
Product is rated as #20 in category Live Chat Software
Ease of use
Support
Ease of Setup

Images

Check Software Images

Increase Your Sales up to 40% Using Facebook Messenger & Conzia Live Chat

Are you looking for a Free Live Chat solution that helps to connect with customers in real-time?

Don’t worry; we are here to help!

Conzia provides one app to manage all your customer conversations via Live Chat and Facebook Messenger. We have seen that websites that use these communication tools drive 40% more sales.

Simple 2 minutes setup-no coding knowledge required.
Free version for an unlimited time.
Talk to your customers via Facebook Messenger and Live Chat
Manage all your conversations from one app.
Get access to customers’ contact numbers and email addresses.
Avail the options like attachment, sending the transcripts for free.
See what your visitors are typing.
Get branded live chat with your logo.
Send sound notifications for every message.
Conzia Live Chat: Convert your website visitors into customers
Integrate the Conzia Live Chat software into your store’s landing page as the business communication channel. When a customer wants to send you a message, they will drop the query into the widget window and send it. On the other side, your professional customer support team will get that query on the web chat app and answer that within seconds. We also give the option of branded live chat to put your store logo in the live chat to give customers a premium feel. Another interesting feature is sending attachments, transcripts, and conversation history to your visitors for better follow-ups.

Conzia Facebook Messenger Widget: Talk to your customers via Facebook Messenger
We offer Facebook Messenger Widget that you can deploy on your store with one click. No coding knowledge required

Your visitors can communicate with you using that Facebook Widget. The typical FB Messenger buttons available on most of the stores redirect the customer to Facebook. But we offer this FB Messenger via API Integration, and there is a dashboard (for the business who buys our product) connected to this Facebook Messenger button. As a result, your visitor will get connected to you without leaving your Store, which gives you an edge over your competitors.

Conzia Live Chat & Facebook Messenger
Conzia Live Chat & Facebook Messenger

Show more categories

Customer Reviews

Conzia Live Chat & Facebook Messenger Reviews

Shahrukh S.

Advanced user of Conzia Live Chat & Facebook Messenger
★★★★★
Highly recommended for shopify users

What do you like best?

We are using Conzia App for our Shopify store https://raimarket.shop/. We installed Conzia Live Chat and Facebook Messenger widget on our store and we can talk to our customers live. The App is free and what we really like is that you can integrate Live Chat and Facebook Messenger with one click and no coding knowledge is required.

What do you dislike?

The app sometimes get problem with 1 click integration with messenger but they have good support team who can manage to support you throughout the process.

What problems are you solving with the product? What benefits have you realized?

Our customers can interact with our business directly through whatever plateform they find easy whether live chat using facebook messenger or live chat via conzia email. They also have whatsapp business integration with shopify stores which requires premium membership but i think it would be worth testing for big stores.

Review source: G2.com

Leave a reply

Your total score

B2B Software Guide