Connect First Cloud Platform

Connect First Cloud Platform is a provider of cloud based contact center solutions.

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8.8/10 (Expert Score) ★★★★★
Product is rated as #66 in category Contact Center Operations Software
Ease of use
9.0
Support
8.6
Ease of Setup
0.0

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Connect First is an award-winning SaaS telecommunications and cloud contact center software provider that focuses on customer satisfaction and elegant hosted solutions. Connect First offers a robust platform, designed and supported by a team of highly experienced engineers, designers and business analysts, and backed with personalized in-house customer care.

Call center solutions include call tracking, interactive voice response, outbound auto dialers, and more. Connect First is moderately priced, has no hidden fees, has the industry’s highest uptime, no per port cost and 97% retention rate (which means the customer support is incredible).

Connect First Cloud Platform
Connect First Cloud Platform

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Customer Reviews

Connect First Cloud Platform Reviews

User in Consumer Services

Advanced user of Connect First Cloud Platform
★★★★★
Working to make it better

What do you like best?

Easily accessible and mediocre quality. Used daily.

What do you dislike?

Poor quality on calls.frequently logging out and in due to poor call quality.

What problems are you solving with the product? What benefits have you realized?

Lead generation

Review source: G2.com

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