Community Sift

What do you like best?

The best part about this software is the ease of making adjustments to the required rulesets. It is very customisable.

What do you dislike?

My only real concern is the time difference between where I'm based in the UK and their support team in Canada.

Recommendations to others considering the product:

I highly recommend this product. It is an essential tool for Community Management on MMO style apps with a lot of players. It removes any concerns associating to chat filtering. The Interface is very nice and easy to use and the support team are fantastic!

I don't have any experience with the set up of this product but as a Community Manager, on behalf of my team and I we would be lost without it.

Before your programming team deploy this to your app please be sure your Community team has a plan in place. We deployed this in stages to assess feedback and to not overwhelm our highly engaged user-base.

This product is not only good for English, It supports multiple languages. Our app's core languages are English EU, English US, French, Italian, German, Spanish, Russian, Japanese, Korean, Portuguese BR, Indonesian and both Chinese Simplified and Traditional. We have had no issues with these languages as the Community Sift system learns as it operates.

highly recommend this product for Apps and Products of MMO nature

What problems are you solving with the product? What benefits have you realized?

Before we implemented this tool we were manually moderating our in game chat. As our app grew we realised the need for more automation. We would be lost without it now.