Clinicient provides a web-based and mobile therapy-specific EMR designed to improve the therapist experience by offering an all-in-one solution with scheduling, documentation, telehealth and reporting, resulting in improved efficiency and the flexibility to manage patient care. Organizations can manage schedules effectively, integrating into existing systems if desired. Clinicient’s documentation suite is designed for and by therapists and is customized to simplify charting while remaining compliant. Tools for rules-based billing by insurance automate processes, optimize payments, and reduce denials. Business Analytics tools allow practices to measure key metrics on demand, providing actionable insight into practice health.
Total Insight offers a full comprehensive suite (scheduling, documentation, billing, and reporting) as well as revenue cycle services. Clinicient’s revenue cycle team provides services to bill completely and compliantly, speed collections through daily billing, payment posting and follow-up, and help your organization collect what you’re rightfully owed.
Insight offers a comprehensive suite (including scheduling, documentation, billing, and reporting) that allows you to retain your billing in-house if desired while still capitalizing on the benefits from the Insight Solution.
Insight EMR provides EMR and Scheduling Software that integrates seamlessly into your other hospital systems to fit customized therapy workflows while retaining a single source of truth.
Kelly D.
Advanced user of Clinicient
★★★★★
What do you like best?
I really like the web-based platform. The color system is easy to use and identify. I like the different views available for the main schedule screen. The templates and subsections for evaluations are easy to navigate and fill as necessary. I like how you can make goals and goal subsets. I like the ease with which I can see current and past cases and associated notes. I like the exercise search feature.
What do you dislike?
I do not have the ability to change my preferences for which schedule view I would like to auto populate - for example it defaults to my week long schedule with weekends. But, if I wanted it to default to all of my current clinicians daily schedules, I would have to make that change every time I log back into Clinicient. I really dislike that I am unable to open the patient's chart for the day before they are arrived for their appointment. It makes it more challenging for me to review and/or preplan for their visit (known progressions, etc). It is helpful to be able to preload those in beforehand. I know the shield turns different colors when a progress report or re-evaluation is due, but it may be helpful to have a separate color code on the schedule for these visits. Again, it would be nice to be able to open the note and pre-plan. I would like to adjust the templates to list specific functional activities versus just limitation 1, limitation 2... like for our knee evals, it says "sitting tolerance, standing tolerance, squatting tolerance." This may just be our company and I can re-vamp with them when talking to whoever I need on my end. I would LOVE an auto-save feature instead of manually having to save every so often. I would like to be able to rename certain exercises for easier searching or add my own. I would like to be able to SORT my favorites per body part or diagnosis. This may also be an our company thing - but adding the PHE code to the new templates would be helpful!
Recommendations to others considering the product:
Clinicient is a super user-friendly, easy to navigate, web-based EMR. It has all possible components of effective EMR that will keep you compliant with all payor guidelines and protecting your license. It allows for templates and customization. Utilization of customer support when issues arise was easy and the issues are resolved quickly.
What problems are you solving with the product? What benefits have you realized?
The access to documentation system at my home computer is KEY for work-to-life balance. I love how it has linked telehealth capabilities versus having two separate apps - it helps streamline patient cases and interactions and makes it more user friendly. The ability to fax the notes directly to the physician's office is extremely beneficial and cuts down on front desk tasks.
Review source: G2.com
