Cisco Webex Calling

Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a full collaboration suite running on a scalable, geo-redundant and secure global platform.

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8.6/10 (Expert Score) ★★★★★
Product is rated as #23 in category UCaaS Platforms
Ease of use
8.6
Support
8.3
Ease of Setup
0.0

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As the global market leader in calling, Cisco Webex Calling offers the scalability, reliability and security demanded by enterprise accounts. With hundreds of PBX features, HD audio and video, and rich interoperability, Webex Calling offers the flexibility to move your business to the cloud at your own pace, in one or multiple stages.

Cisco Webex Calling
Cisco Webex Calling

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Customer Reviews

Cisco Webex Calling Reviews

JAYARAJ V.

Advanced user of Cisco Webex Calling
★★★★★
Perfect VOIP and IP phone solution for our daily meetings

What do you like best?

Open voice integration is a good option. Easy to deploy in the cloud. Voice integration. Video calling. Easy to set up Epabx devices to set up an extension for all users and department. its security is an end to end encryption. Cloud hub will easy us to make and set up users. Sometimes due to network fluctuation, we face phone disconnection, but this IP devices will help to solve these problems. Control hub helps us to identify users issues and rectify them easily.

What do you dislike?

The price is a little high compare to other tools. Should have include helpdesk system in Cloud control hub so no need to maintain any other tool for issues and that will be easy for users to contact the helpdesk and rectify the issues on time for a smooth workflow. Sometimes fixing issue will take a longer time than expected that must be taken care of. Other than this perfect tool for our daily meetings.

Recommendations to others considering the product:

If you are looking for any VOIP option please go ahead and buy this Cisco Webex without any doubt. The perfect tool for our daily meetings.

What problems are you solving with the product? What benefits have you realized?

When new users join the company, I will set up a new account, purchase new devices if required or set up the available devices. Training on how to use, attend the meeting, extension numbers. If any user not able to call or any other issues like call not connecting, disconnecting will rectify it. Scheduling a client meeting on behalf of MD or company CEO. Device hardware issue fixing by contacting Webex customer care.

Review source: G2.com

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