Circle Commerce

What do you like best?

The system was fit specifically to our needs in all aspects of the business, especially for our call center, so taking orders and doing customer service is very fast and efficient and lets us service our customers effectively.

What do you dislike?

I don't really dislike anything - the font size on the screens could be a bit larger, but that's true of all applications for me.

What problems are you solving with the product? What benefits have you realized?

Our old system was slow, and in places difficult to use. Our management did a good job of identifying our needs, and the Circle staff was able to adapt the system specifically to our needs, which is great for users. The big benefit in my area is that we can service customers much more efficiently, and we get a lot of good comments from long time customers about how our service has improved.