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All the tools you need to succeed in real estateWith a powerful all-in-one platform, Chime helps you launch marketing campaigns, track your leads, build customer relationships, manage your website and communicate with your team seamlessly from your mobile or laptop. Chime frees you from too many fragmented apps, which waste your precious time and create headaches!
Customer Reviews
Glen H.
Advanced user of ChimeThe backend of the system is overall user friendly. There are basic formatting items that they won't correct, which is frustrating. For example, when entering information into fields, you should be able to tab from one to the next.
The system has the potential to be good. But, there are issues/challenges that come up, which you can expect with any CRM. The problem is the support has become HORRIBLE. It's impossible to get ahold of anyone. All of their support is overseas and alot of the time, the responses you get back either do not make sense, or, they just brush things off. It takes multiple attempts to get things resolved and is a huge waste of time. There are alot of options in this space nowadays and finding one that actually supports you and the product is critical. If you look at other reviews, you'll see the same issue -lack of support.
Don't buy it - Find another CRM that isn't only worried about signing up new users and not supporting them. If you read other reviews, they also talk about the lack of support.
Also, make sure the system you sign up with has US based support if you're working in the US.
The level of support is horrible. For example, we're trying to implement a new follow up campaign (which is one of the features that they heavily market), but the campaign will not properly assign to the leads. I have been trying to get this corrected with support, with no success. It's been over 3 weeks, they don't respond, they haven't fixed it, they haven't helped.
