Seamless end-to-end conversational commerce suite. Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design.
Charles
Charles
Seamless end-to-end conversational commerce suite. Charles enables brands to pioneer conversational shopping. Sell via WhatsApp or other messenger apps with our intuitive software and commerce integration together with an intuitive UI.
9.6/10
(Expert Score)
★★★★★
Product is rated as #18 in category Conversational Marketing Software
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Customer Reviews
Charles Reviews
Frederick J.
Advanced user of Charles★★★★★
What do you like best?
The product itself but also the incredible support from the Charles team. Charles solves mandy of the issues of e-commerce. This includes providing personalization/communicating with customers in a more familiar chat environment, having a smoother shopping process/better convenience, providing exceptional customer service as well as faciliating repeat purchases.
What do you dislike?
In Germany/Europe only few people are aware about the possibility to shop through Whatsapp. Thus, consumer education about the service is still needed.
Recommendations to others considering the product:
Conversational commerce is the future - don't miss out on it.
What problems are you solving with the product? What benefits have you realized?
Personalization, smoother process, reaching customers in an environment that they're used to, driving repeat purchases.
