Best Remote Support Software in 2024

9.6

★★★★★

Wayk Now

Wayk Now lets you take control of a remote computer, or allow an authorized user to take control of your computer. Wayk Now is free for personal use and for trial purposes (30 days) and currently available on Windows, macOS, Linux, iOS and Android.

Fast, easy and leighweight user support - ready in seconds! - Gerhard R.

Ease of use

9.5

Support

9.6

Ease of Setup

9.7

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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Free Trial

8.4

★★★★★

Datto RMM

A proactive remote monitoring & management (RMM) that maximizes productivity.

Datto RMM Review - AJ H.

Ease of use

7.1

Support

8.6

Ease of Setup

0.0

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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Free Trial

7.8

★★★★★

ShowMyPC

Remote Support and Meeting services for all users.

Back to ShowMyPc and grateful - Alex M.

Ease of use

8.1

Support

7.6

Ease of Setup

0.0

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Free Trial

8.8

★★★★★

Atlassian TAM

Experienced advisors from Atlassian

Great tools for different teams - Celeste M.

Ease of use

8.3

Support

8.8

Ease of Setup

7.8

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Free Trial

9.2

★★★★★

LogMeIn Rescue

By the time you receive a request for tech support, that employee or customer has already begun watching the clock. Solve their issue and return their sanity quickly with the most innovative remote support solution in the industry.

LogMeIn Rescue makes it easy for me to support customers of all types - Roberto G.

Ease of use

9.2

Support

9.1

Ease of Setup

9.5

Languages supported: German, English, French, Italian, Dutch, Portuguese, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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Free Trial

8.0

★★★★★

Kaseya VSA

Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.

Great RMM Tool, Lacking in Mac Features - David H.

Ease of use

7.4

Support

7.8

Ease of Setup

6.9

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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Free Trial

9.0

★★★★★

N-able Take Control

SolarWinds Take Control is web-based remote control software for IT service businesses who need to solve client problems, fast.

still waiting for basic features - Mike D.

Ease of use

9.1

Support

9.0

Ease of Setup

8.6

Languages supported: German, English, French, Italian, Portuguese, Spanish

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Free Trial

8.8

★★★★★

Addigy

Addigy is a cloud based IT Management Platform for managing Apple Mac Computers that provides the ability to manage the assets anywhere and deliver: Asset Management, Monitoring, Automated Remediation, Maintenance, Software Deployment, Profile / Configuration Management

More customization less headaches compared to JAMF - Zac B.

Ease of use

8.3

Support

9.0

Ease of Setup

8.7

Languages supported: English, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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Free Trial

9.4

★★★★★

Atera

Atera It is the only All-in-One SaaS Based software for Managed Service Providers (MSPs), combining remote monitoring and management (RMM), professional services automation (PSA) and remote control & support.

Every tool you need in one package - Patrick M.

Ease of use

9.5

Support

9.2

Ease of Setup

9.6

Languages supported: German, English, French

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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Free Trial

8.4

★★★★★

Remote Utilities

Access and control multiple PCs from remote physical locations with different connection modes. You can view screens remotely, send keystrokes, control the mouse pointer, transfer files and do any other operation just as if you were physically sitting in front of the remote PC.

Remote Utilities - best remote desktop software - Rafael C.

Ease of use

8.0

Support

8.5

Ease of Setup

7.6

Languages supported: Arabic, Czech, Danish, German, English, French, Hebrew, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish, Chinese (Simplified)

Platforms: Win

Price: $$$$$

Business Size: 1

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Free Trial

9.0

★★★★★

AirDroid Business

AirDroid Business is an All-in-One Mobile Device Management software solution to secure and manage Android devices all remotely, along with remote control and location tracking features. It helps business, service providers or IT professionals to remotely access, control, secure, and manage fleet devices through a centralized approach.

simple interface and fast enrollment options - ChunMing L.

Ease of use

9.0

Support

8.9

Ease of Setup

8.2

Languages supported: German, English, French, Japanese, Portuguese, Russian, Spanish, Chinese (Simplified), Chinese (Traditional)

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Free Trial

9.0

★★★★★

Dualmon Remote Access

dualmon provides an advanced Software-as-a-Service solution that will keep you connected to your computers from anywhere in the world.

Works great! Never have any issues - User in Computer & Network Security

Ease of use

Support

Ease of Setup

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Free Trial

9.0

★★★★★

vScreen

vScreen is a customer service software and SaaS solution that streamlines complex customer journeys by removing the need for paper, improving compliance, and reducing costs. vScreen allows telephony agents and customers to connect via a secure screen-sharing session, accessible on any PC, tablet or mobile.

Reliable remote support - Vishwas V.

Ease of use

Support

Ease of Setup

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Free Trial

8.0

★★★★★

Kabuto

The Easy-to-Use RMM for Growing your MSP. Kabuto is a simple RMM for Managing Residential and SMB Clients

Simplified RMM - Louis W.

Ease of use

Support

Ease of Setup

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Free Trial

7.0

★★★★★

DualDesk

PC Remote Control & Presentation Software

Older solution but it works. - Bill S.

Ease of use

Support

Ease of Setup

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Free Trial

10.0

★★★★★

RemoteCall

RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. Best solution for IT professionals.

Easy Remote help - User in Computer Software

Ease of use

Support

Ease of Setup

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Free Trial

0.0

★★★★★

Remote Support

Enable Support Teams to provide instant and secure remote support to end users and customers with Remote Support apps. Designed to leverage Microsoft Configuration Manager with the ability to integrate natively into your ITSM solution, these apps streamline customer support by providing valuable insights into users, devices, processes, and deployments. Gain control by securely performing remote troubleshooting actions such as deploying software, ...

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Ease of use

Support

Ease of Setup

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Free Trial

0.0

★★★★★

Monflo

Monflo brings remote control user experience to a whole new level. Control your Windows desktop, show presentations and access files from your personal computer with your Android mobile device or from another PC computer. All in lag-less performance and up to 4K quality

No one like Monflo - Carlos P.

Ease of use

Support

Ease of Setup

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Free Trial

0.0

★★★★★

XMReality Remote Guidance

XMReality Remote Guidance allows you to see what your customer or colleague sees and guide them as if you were right by their side. Send a call link to anyone with a smart device to start a shared video stream where you have a multitude of powerful tools to guide the person on the other end, including augmented reality features. You collaborate in an interactive environment where speech, video and guiding tools combined makes for faster problem ...

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Ease of use

Support

Ease of Setup

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Free Trial

0.0