Atlassian TAM

Experienced advisors from Atlassian

Languages supported:

8.8/10 (Expert Score) ★★★★★
Product is rated as #28 in category Remote Support Software
Ease of use
8.3
Support
8.8
Ease of Setup
7.8

Experienced advisors from Atlassian

Atlassian TAM
Atlassian TAM

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Customer Reviews

Atlassian TAM Reviews

Celeste M.

Advanced user of Atlassian TAM
★★★★★
Great tools for different teams

What do you like best?

I really enjoy how several people can edit different document and access whatever they have access too. I also enjoy that several people can access all documents that they have been granted access to. Another thing that is useful from Atlassian is the possibility to have notifications to alert you when people make edits or add things to the document. It is also helpful that they separate "your work," "spaces," and "people" for easy access to different features of the website.

What do you dislike?

It is difficult to search for a specific document once you are already on the website. Another thing that sometimes is difficult is to have the specific link to get into the specific part of Atlassian you need to use. A recommendation is to bookmark the website, so if you use it often, you can easily access the website when needed. On the Activity Feed, it shows everything, which might not be helpful for people who might not need to know what other people are doing.

Recommendations to others considering the product:

When looking for a specific document, use the search feature to look for things faster. Once you write a key word, it will show all the documents that include that word.

What problems are you solving with the product? What benefits have you realized?

Atlassian has solve the necessity to constantly be asking other people questions about tasks, accounts, passwords for different things. The benefit is that you save time asking other people questions. The website has an Activity Feed that allows people to see what others have been working on. This is helpful for supervisor who want to make sure other people are working on what they are supposed to work.

Review source: G2.com

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