Best Guest Messaging Software in 2024

9.4

★★★★★

Zingle

Zingle is a software solution that helps businesses communicate with customers via texting and other mobile messaging channels.

Texts for days. - User in Non-Profit Organization Management

Ease of use

10.0

Support

10.0

Ease of Setup

0.0

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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7.0

★★★★★

Hotel operations can be complex. ALICE makes it simple. Improve your guest experience, boost guest satisfaction, and achieve operational excellence by connecting your departments in one, easy-to-use hotel operations management platform.

Good Tool for Businesses where mulitple teammates work on the same tasks, Needs slight improvement - Kelly O.

Ease of use

Support

Ease of Setup

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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8.4

★★★★★

Trumpia

One Marketing Platform for Multiple Channels: Mobile, Email,Social, Voice, and Chat Marketing.

Trumpia Trumps the Competition - Ellen U.

Ease of use

7.9

Support

8.3

Ease of Setup

0.0

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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7.4

★★★★★

Glad to Have You

Glad to Have You hospitality mobile app provides guests all the information they need about your vacation rental and integrates with your property management software (even if it's not a HomeAway Software product). By developing the latest automated technology; designing simple, user-friendly mobile app interfaces; and focusing on ways to improve guest experience, we've developed Glad to Have You to make your life easier and improve your guests' ...

Perfect for vacation rentals - Mitchell Z.

Ease of use

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Ease of Setup

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10.0

★★★★★

icibot

icibot – Innovative Consumer InteractionChoice of the hotels that want to gain from COVID-19After the coronavirus, theВ hygiene and health safetyВ responsibilities of the hotels towards their guests are increasing and expanding at the global level! Knowing your guests and providing themВ “online and contactless”В service during their stay is vital.Customised Mobile App for Your HotelWith mobile application solutions that can be customized for ...

A real-time guest relations platform - Agency in Hospitality

Ease of use

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Ease of Setup

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0.0

★★★★★

Kipsu

Kipsu supports leading hoteliers with international portfolios of 5,000+ properties, all the way down to single properties managed by private property owners, and everything in between and is the industry leader and pioneer in Real-Time Engagement.

Direct communication with the client - Emilio R.

Ease of use

Support

Ease of Setup

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.0

★★★★★

RoomAssistant

RoomAssistant is a mobile application for hotel guests that allows them to have all hotel services in their smartphone or tablet.

Easy to use - Marie H.

Ease of use

Support

Ease of Setup

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9.0

★★★★★

DeskBell

A free application for hotels to communicate events, services, restaurant information, activities, and more to guests.

DeskBell is the best! - jenna f.

Ease of use

Support

Ease of Setup

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7.0

★★★★★

ZuZapp

Zuzapp enables hoteliers to affordably deliver an enhanced and differentiated experience for their guests before, during and after their stay.

Interesting option to create your app - Anna L.

Ease of use

Support

Ease of Setup

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4.0

★★★★★

Helix By MicroMetrics

Helix by MicroMetrics is a software designed to power memorable guest experiences for the top hotel brands — including IHG, Marriot and Hilton.

Not the best for analyzing data in real time - User in Staffing and Recruiting

Ease of use

Support

Ease of Setup

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10.0

★★★★★

HelloShift

HelloShift is a communication platform for hotel staff and guests. It replaces antiquated communication mechanisms, such as handwritten logbooks, sticky notes, and walkie-talkies, with a Facebook-like interface that hotel staff is already familiar with. The platform also seamlessly integrates guest requests via SMS-messaging.

Great app to stay in touch with staff as well as guests - User in Hospitality

Ease of use

Support

Ease of Setup

Languages supported: English

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0.0

★★★★★

Whistle

Whistle allows customers and hotel guests a fourth option to communicate to businesses and hotels with. Whistle provides clients the opportunity to text message, a behavior that they're already comfortable with, as an additional channel of communication (Human Interaction, Phone, Email, and Text Messaging!).

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Ease of use

Support

Ease of Setup

Languages supported: German, English, French, Italian, Spanish

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0.0

★★★★★

Prefme

An innovative contactless hospitality app, Prefme allows guests to specify Eat & Stay preferences to access personalized services. The Prefme Partner platform helps hotels to enable contactless and safe experiences, simplify operations, increase revenues and reduce costs.The Prefme technology enables hyper-personalization in the hospitality sector. Travelers around the world can specify their in-depth Eat & Stay preferences on the Prefme app and ...

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Ease of use

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Ease of Setup

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0.0

★★★★★

Chambre

Welcome to the world of ChambrГЁ, a platform as a service based solution for the ultimate guest experience and guest expectations. Driven by the latest intuitive software technologies ChambrГЁ brings forth a plethora of services for enhancing guest satisfaction in the hospitality business.. ChambrГЁ focuses on digital guest requests and seamless inter department communication. It blends well with the existing enterprise software and brings out a ...

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Ease of use

Support

Ease of Setup

Languages supported: English

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