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Best Cloud Communication Platforms

Products Buyer's Guide
9.2
Flowroute
★★★★★

Flowroute

As the expert's choice for SIP trunking, Flowroute develops and delivers high-performance communications to both VOIP and PSTN that empower enterprises, developers, resellers, and carriers with the reliability, control through a rich set of API's, and award-winning support they need to succeed. Flowroute offers local, toll-free, domestic, and international numbers, CNAM, e911, SMS/MMS, and Faxing for an unlimited number of simultaneous calls ...

Excellent pricing but you need to mostly provide your own support. - Meir S.

Ease of use
9.4
Support
9.2
Ease of Setup
9.1

Languages supported: English

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9.8
clearoutphone
★★★★★

clearoutphone

We at ClearoutPhone do Phone number validation to primarily know the validity, line type, network carrier, location etc, of the users before reaching them through various ways like SMS/call etc. It's a real-time process that takes less than a fraction of second.

Okay but could be improved - User in Marketing and Advertising

Ease of use
10.0
Support
9.3
Ease of Setup
0.0
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8.6
Sendbird
★★★★★

Sendbird

Sendbird provides the chat API and messaging SDK for in-app messaging on your mobile apps and websites. For iOS, Android, JavaScript, Unity, .NET.

Best Chat-API in the market - Г–zgГјr G.

Ease of use
Support
Ease of Setup

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.4
TextUs
★★★★★

TextUs

TextUs is a business texting application. Texts can be managed from desktop or mobile. Users can text team members and integrate with popular platforms. Texts can be tracked and recorded for results.

Love Text Us - Cynthia W.

Ease of use
9.5
Support
9.4
Ease of Setup
0.0

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.6
CometChat
★★★★★

CometChat

Take interactivity to the next level. Keep visitors on your site. Say hello to CometChat!

It has allowed me to install an online chat on my websites - IГ±angi L.

Ease of use
9.8
Support
9.3
Ease of Setup
8.9

Languages supported: Afrikaans, Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Irish, Hebrew, Hindi, Croatian, Hungarian, Icelandic, Italian, Japanese, Korean, Dutch, Albanian, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.6
ShoutOUT
★★★★★

ShoutOUT

ShoutOUT is a customer engagement platform which provides businesses with an inbuilt platform for loyalty, communication, and analytics, to manage all customers.

Success story of LONGWApps with ShoutOUT - Upul D.

Ease of use
Support
Ease of Setup

Languages supported: English

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9.2
SendHub
★★★★★

SendHub

SendHub makes business communication fast, simple, and effective. The complete online business SMS messaging solution helps thousands of companies communicate more effectively with onthego workforces, customers, and more.

Easy to understand platform and responsive customer service! - Laura M.

Ease of use
7.8
Support
9.5
Ease of Setup
7.7

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.0
ClickSend SMS Gateway
★★★★★

ClickSend SMS Gateway

ClickSend SMS Gateway is a cloud-based service that lets you send and receive SMS, Email, Voice, Fax and Letters worldwide.

Send your SMS messages quickly with the ClickSend SMS API system - Jim L.

Ease of use
Support
Ease of Setup

Languages supported: German, English

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9.4
thinQ
★★★★★

thinQ

thinQ provides complete control over every aspect of a business' inbound and outbound communications within a powerful cloud platform.

Solid performance, stellar customer service - Jeff M.

Ease of use
9.1
Support
9.6
Ease of Setup
9.0

Languages supported: English

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8.4
Hearsay
★★★★★

Hearsay

Optimized for salespeople, empowering them to easily adopt leading social-selling techniques to attract prospects, retain customers, and grow business.

Hearsay Social Review - RICHARD C.

Ease of use
8.6
Support
8.2
Ease of Setup
8.3

Languages supported: German, English, French, Croatian, Hungarian, Indonesian, Italian, Polish, Portuguese, Romanian, Slovenian, Spanish, Turkish, Chinese (Simplified)

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7.6
Pusher
★★★★★

Pusher

Pusher offers a platform of highly-scalable APIs designed to allow developers to write less code and ship their apps faster.

Pusher is a great way to get the power of websockets with ease - User in Computer Software

Ease of use
7.7
Support
7.5
Ease of Setup
7.4

Languages supported: English

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9.0
Plivo
★★★★★

Plivo

Global SMS & Voice calls for businesses of all sizes

Secure SMS service. - Ian C.

Ease of use
9.1
Support
9.0
Ease of Setup
8.7

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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8.6
MessageBird
★★★★★

MessageBird

MessageBird is a cPaaS company that solves your communication challenges via SMS, Voice and Conversations APIs.

Fraud Company on Payments End - Hardik S.

Ease of use
8.9
Support
8.4
Ease of Setup
8.6

Languages supported: German, English, French, Italian, Dutch, Portuguese, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.2
RingCaptcha
★★★★★

RingCaptcha

RingCaptcha offers phone 2FA, OTP, SMS, voice API to help companies verify, engage, and retain end-users - 'Real Users, Real Contact'. With RingCaptcha, you integrate once with us and gain access to the best routes for sending OTP or SMS notifications reliably through Twilio, MessageBird, Infobip, Nexmo, etc., RingCaptcha builds additional security and reliability layer on top of all global and regional OTP & SMS providers to mitigate against ...

Nice interface but not reliable in production - Administrator in Marketing and Advertising

Ease of use
8.7
Support
9.4
Ease of Setup
9.3
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8.8
Infobip
★★★★★

Infobip

Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention.

Quality in SMS delivery and good service - Natalia V.

Ease of use
8.8
Support
8.7
Ease of Setup
0.0

Languages supported: English, French, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Chinese (Simplified)

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9.0
ChatCamp
★★★★★

ChatCamp

ChatCamp is a real-time Chat SDK and Messaging API for Mobile Apps and Websites. It is developer friendly and can be installed into Android, iOS and Javascript applications within minutes. We have expertise in helping consumer to consumer(C2C) marketplaces engage more users through our ready to use cross-platform chat product. We work with marketplaces in various industries like Real Estate, Healthcare, Education, Recruitment, Sports, Travel etc.

Works great - Gabby L.

Ease of use
Support
Ease of Setup
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9.0
PubNub Data Stream Network
★★★★★

PubNub Data Stream Network

PubNub is a secure Data Stream Network and API that enables our customers to connect, scale, and manages realtime applications and IoT devices.

The Faster ,not just better but versatile - Anmol J.

Ease of use
Support
Ease of Setup
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8.0
Spring Edge
★★★★★

Spring Edge

Spring Edge is a business communications platform. It's services includes messaging and voice communications with comprehensive and customized platform for all business scales.

Best for promotional messages,not best for transactional messages - vishnu v.

Ease of use
Support
Ease of Setup

Languages supported: English

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8.4
Vonage Communications APIs (formerly Nexmo)
★★★★★

Vonage Communications APIs (formerly Nexmo)

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more.

Excellent API - Asim H.

Ease of use
8.8
Support
8.3
Ease of Setup
9.0

Languages supported: Arabic, Bengali, Catalan, Czech, Welsh, Danish, German, English, Basque, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Malayalam, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

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9.0
Twilio
★★★★★

Twilio

Twilio lets you use standard web languages to build voice, VoIP and SMS applications via a web API. Build the next generation of communications with us.

Amazing Developer Experience! - Douglas S.

Ease of use
8.7
Support
9.3
Ease of Setup
8.3

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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0.0
Ribbon
★★★★★

Ribbon

Ribbon's real-time communications solutions offer enterprises and government organizations an innovative, secure, and cost-effective alternative to proprietary PBX and UC products.

Safe, Secure and Robust - Consultant in Telecommunications

Ease of use
Support
Ease of Setup
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8.6
MSG91
★★★★★

MSG91

A cloud communication platform offering powerful messaging solutions to empower business communications.

Great business partner with excellent support - SoftProgrammer c.

Ease of use
7.9
Support
8.7
Ease of Setup
0.0

Languages supported: English

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8.0
ServiceNow Now Platform
★★★★★

ServiceNow Now Platform

The Now Platform delivers a System of Action for the enterprise. Using a single data model, it makes it easy to create contextual workflows and automate business processes. The platform's Intelligent Automation Engine combines machine learning with automated actions to dramatically reduce costs and speed time‑to‑resolution.

Sky if the limit with Service Now - Nikhil Kumar S.

Ease of use
7.8
Support
7.9
Ease of Setup
7.1
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9.0
Quiq Messaging
★★★★★

Quiq Messaging

Quiq is a SMS customer service software, designed to make it easy for customers to contact a company.

allows us to serve our customers in a much easier way - Pedro V.

Ease of use
8.8
Support
9.1
Ease of Setup
9.1

Languages supported: English

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8.8
Sinch
★★★★★

Sinch

Sinch makes it easy to add voice, messaging and SMS to apps using a simple to using our SDKs and APIs. Enrich your app with communications!

Sinch has been an absolute pleasure to work with for all of our SMS needs - Jacqueline C.

Ease of use
8.2
Support
8.8
Ease of Setup
0.0

Languages supported: English

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9.2
Bandwidth
★★★★★

Bandwidth

Bandwidth is a Communications Platform as a Service (CPaaS) company offering a full suite of voice, messaging, and 9-1-1 APIs, all built atop the company's own carrier-grade VoIP network. Businesses use Bandwidth's APIs to easily add calling, texting and 9-1-1 connectivity to software, applications, and internet-connected devices.

My Experience Using Bandwidth for Automating Porting - Christopher A.

Ease of use
9.0
Support
9.4
Ease of Setup
9.3

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

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9.6
Telnyx
★★★★★

Telnyx

Telnyx delivers voice, messaging and IP services for applications and next-generation communications companies.

Fantastically reliable SIP Trunking at a great price - Matt C.

Ease of use
9.5
Support
9.6
Ease of Setup
9.4

Languages supported: English, Spanish

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9.6
Pareteum Experience Cloud
★★★★★

Pareteum Experience Cloud

The only single-source cloud-communications platform that provides limitless scale and control for the creation and management of mobile communications through APIs and the world's largest unified global network.

Great tool to connect to hotspots anywhere. - Olivia T.

Ease of use
9.1
Support
9.8
Ease of Setup
8.6
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