Case Age and Status Changes in Business Hours

Case Age In Business Hours enables reporting on the time that a case has spent with support, the time it’s spent awaiting the customer, and its total age in business hours.

Case Age and Status Changes in Business Hours

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User in Computer Software

Advanced user of Case Age and Status Changes in Business Hours

★★★★★

Analytics, charts... and productivity.

What do you like best?

Dash board applications to organize and create statical analysis and reports.

What do you dislike?

non user friendly UI, hard to self learn the tool, slow and difficult to navigate.

What problems are you solving with the product? What benefits have you realized?

understanding customer needs by analyzing data against products and services provided.

Review source: G2.com