Capacity

Capacity is an industry leader in support automation for both customers and employees. Capacity’s AI-powered helpdesk answers more than 84% of all inquiries without human involvement. If Capacity doesn’t know an answer, the question is seamlessly escalated to the appropriate subject matter expert via a ticket or live chat. Get up and running within 30 days. Learn more about Capacity.

Capacity

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Administrator in Real Estate

Advanced user of Capacity

★★★★★

Time Saving = Money Saving Product

What do you like best?

I love how customizable Capacity is so I can quickly find something in seconds. I chose this product over OneDrive simply because the amount of time I am saving not having to remember file paths. Supporting a global company requires tons of documentation and Capacity has helped me find information more efficiently than OneDrive.

What do you dislike?

I do not dislike anything at this time

What problems are you solving with the product? What benefits have you realized?

No problems

Benefits:

Time Saver;

Soft File Organization;

AI like Assistant;

Custom Options; and

Input Company Acronyms

Review source: G2.com