Canny

What do you like best?

Really simple to use

Intuitive

Gives a birds-eye view of what's in the pipeline etc

Easy to submit a request

notifications for all changes

Single sign on with the main application - so integrates well

Look and feel can be customized to look like it's part of the main application.

Auto-population is good, but still doesn't really prevent duplication of requests.

What do you dislike?

No ability to see requests from the point of view of the requester. For example, as a user, I'd like to know what are the requests that I've made so far. And there's no way to find this information without having to go into each request, manually opening it and checking them one by one.

We use it because a vendor (Kovai) uses it to manage their roadmap.

I had suggested this as an improvement and used the feedback option on their site, but there was not even an acknowledgment sent.

So poor rating is more on the lack of response.

Hardly any improvement when it comes to additional functionality that's being added.

No way to filter and serach for a request by requestor

What problems are you solving with the product? What benefits have you realized?

Manage product roadmap. Easy communication with vendors on missing functionality.

Much more simple to use than complex tools like Product Board

Transparency with customers on what's happening to their requests