The call center environment, today asks for innovative, robust, and intelligent solutions that can deliver the best results in a given time. The challenge in customer support environment is to deliver excellent and immediate solutions because the customers have become more intelligent as well as impatient, today. We understand the need of this time and have designed our products accordingly.
Predictive Dialer is a smart outbound dialer that utilizes powerful intelligence to determine when is the opportune time to make contact and engage with a potential customer.
The key features of our Predictive Dialer includes-
– Predictive Dialing
– Call Recording
– Automatic Call Distribution
– Performance Management
– Call Reporting
– Interactive Voice Response
– Monitor/Whisper/Barge
– Call Analytics
Our Hosted Predictive Dialer helps strealine business operations and achieve business communication goals.
