Callbell

What do you like best?

With Callbell it is really easy to integrate your social media channels (instagram, whatsapp, telegram etc) so that people chat with you when they are on your website. The basic function is free, which I find awesome. When you want more specific functionalities such as chat inbox and a mobile app you'll have to pay a monthly fee for number of users.

What do you dislike?

When first introducing callbell on our website we used the free version in order to get an impression of Callbell. We had some troubles and therefore we contacted their support, which took quite some time. But when you are a paying customer they are much faster. They should also pay some attention to the free customers, since they might become paying ones like us.

What problems are you solving with the product? What benefits have you realized?

Integrate a chat button, so that website visitors can easily contact us if they have any questions regarding our service. This enables us to be much faster and interactive with our customers instead of classic emails.