brightfin is a revolutionary, subscription-based software provider of IT Expense Management and IT Finance Management (ITFM) solutions offered natively through ServiceNow or as a SaaS platform. brightfin helps companies manage IT assets and expenses related to mobile, telecom (fixed / voice & data), and cloud. In addition, brightfin enhances efficiency through automated workflows and industry-leading services such as UEM, lifecycle management, bill pay, procurement, and delivery.
Partnering with enterprises and government agencies globally, brightfin provides cost savings, efficiencies, and deep insights into mobile, telecom (fixed), and cloud expenses. The company has earned a spot on the Inc. 5,000 fastest-growing companies for the last two years and was the highest-recognized technology expense management company.
Administrator in Transportation/Trucking/Railroad
Advanced user of brightfin
★★★★★
Great, individualized customer service
What do you like best?
One of the upsides of using Brightfin is customer service. I am in contact with our account manager almost every day and she is always helpful and responsive to any questions I have.
What do you dislike?
Historically, the user interface has not been all that intuitive. But, I have seen a presentation of upcoming user interface changes and it looks very promising.
What problems are you solving with the product? What benefits have you realized?
We have eliminated a large amount of unused wireless lines that were never disconnected, we have greatly benefited from their help-desk service that allows employees to reach someone for help in the case of urgent requests, and we have realized savings through their optimizations of our wireless plans each quarter.
Review source: G2.com
