Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath.
Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions.
Need more collaboration features? Bria Teams includes team messaging, screen sharing, and HD video conferencing with up to 200 participants! Easily talk, chat, meet, and share on any device in one efficient app that syncs calling and messaging history across devices so you’re always in the loop.
Bria also includes a user-friendly web management portal for centrally setting up calling accounts and team members. Once configured, all users need to do is log in to their apps with their email and password and they’re ready to start communicating and collaborating!
Kris F.
Advanced user of Bria
★★★★★
Bria did exactly what we needed - works well , easy to use on desktop and mobile and is reliable
What do you like best?
Easy to setup, reliable, features work.
We were a small business with a VOIP system with physical phones. We then moved into a new location and were looking for a reliable softphone that worked on desktop and iphones. We tried about 4/5 other solutions first before Bria. Bria was the first one we felt was truly reliable and finally meant we could ditch the physical phones.
What do you dislike?
Not too much. The UI is a little dated and a bit of training to show staff to get the most of it.
What problems are you solving with the product? What benefits have you realized?
We were a small business with a VOIP system with physical phones. We then moved into a new location and were looking for a reliable softphone that worked on desktop and iphones. We tried about 4/5 other solutions first before Bria. Bria was the first one we felt was truly reliable and finally meant we could ditch the physical phones.
We know have a distributed team with a fully reliable phone solution. We had it setup in 2019 so when 2020 happened, it gave us great flexibility to WFH or anywhere.
Review source: G2.com
