BigCommerce - Why We Chose To Build With Them Over Shopify.
What do you like best?
From the initial theme to the back-end content delivery, BigCommerce is hands down our number one choice. Shopify is cumbersome and their customer service is a joke. BigCommerce and their third party developers are very helpful and their solutions come complete rather than requiring additional solutions.
What do you dislike?
Our initial dislike was the inability to manage multiple channels through the BigCommerce dashboard. Our other dislike was the scarcity of available themes to choose from. BigCommerce has since turned our frown upside down. They recently released their new channel manager for Facebook, Amazon, Instagram and more. Also, with BigCommerce being chosen by more e-commerce stores, their growing popularity has attracted the best theme and app developers and their offering is outstanding now.
What problems are you solving with the product? What benefits have you realized?
The biggest problem is shipping and sales tax. Fortunately with BigCommerce teaming up with Avalara, a sales tax automation software, the sales tax is nearly effortless and a portion of the monthly service fee is paid in your subscription to BigCommerce or entirely free depending on your situation. Shipping is simple too now with any of the apps from the app store.
The solutions to the common problems any e-commerce store will face, are the benefits. Think about your past experiences and i'm sure you'll be reminded of a time or times where your search for a solution left you settling due to a lack of options. With BigCommerce and their third party developers, you will find that what you want, down to the smallest detail, is readily available.
