BeneTrac

What do you like best?

I liked the single point of entry for benefit enrollments, allowing me to discontinue the age old practice of faxing enrollments & terminations to each carrier and/or provider. I also liked the self generating COBRA continuation notices.

What do you dislike?

There is nothing I can recall about the platform that I could specify as a "dislike." At the time I used Benetrac it created an ease of workflow throughout the enrollment/termination/annual open enrollment process.

What problems are you solving with the product? What benefits have you realized?

The most significant problem solving attribute was the ability to generate reports and populate enrollment across the board while managing multi-state enrollment. My company had several different benefit options with carriers and providers differing in each state. Benetrac reduced paperwork and streamlined the work load in general with labor and time management.