Automat

Automat provides Conversational AI solutions that let brands have two-way chat and voice conversations with consumers, to provide them with the guidance, recommendations and personalized responses they need to move through the sales funnel.

Languages supported: English, French

9.2/10 (Expert Score) ★★★★★
Product is rated as #38 in category Chatbots Software
Ease of use
8.3
Support
9.4
Ease of Setup
0.0

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Automat is a conversation company.

Conversations are the best way to sell, and this is why we bring the power of sales conversations to your eCommerce—at scale.

Ecommerce companies staff their websites and increase sales with Virtual Product Advisors. These AI-powered advisors are trained to have automated one-on-one conversations with consumers, provideВ personalized recommendations, and ultimately give them the boost in confidence they need to buy – just like a real salesperson would.

We partner with the world’s largest B2C retailers and brands and consistently deliver higherВ first-party insight, conversion rates, and order value.В 

Automat
Automat

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Customer Reviews

Automat Reviews

Administrator in Cosmetics

Advanced user of Automat
★★★★★
Love the capability!

What do you like best?

With Automat we were able to turn a normally flat user experience into something more engaging to the end consumer and gathering data on how we can better serve our customers.

What do you dislike?

The time was long to get this up and running and lot of back and forth - but truthfully that comes with any new partnership and development.

What problems are you solving with the product? What benefits have you realized?

Solving for customers asking what types of products are best for them through customer service outreach when they can chat with the bot and get their answers they need almost immediately.

Review source: G2.com

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