Amelia is taught to speak, think, and feel the ways humans do. When you hire her, she can be used alongside human colleagues to reduce unnecessary repetitive tasks, amplify team potential, and scale as your needs grow.

Languages supported: Danish, German, English, Finnish, French, Italian, Japanese, Dutch, Norwegian, Spanish, Swedish

8.0/10 (Expert Score) ★★★★★
Product is rated as #29 in category Intelligent Virtual Assistants Software
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As the market-leading Digital Employee and Conversational AI solution, Amelia delivers the best elements of human interaction – conversation, expression, emotion and understanding – to user experiences every day, driving deeper connections and greater business value.

Amelia is the most comprehensive conversational AI agent on the market. Customers and employees communicate with her via natural language (voice or chat) to resolve support issues or ask questions. She responds quickly and carries out tasks by connecting with back-office applications. She delivers relevant, personalized information efficiently, freeing up humans to focus on high-value tasks.​

Amelia has years of enterprise-class experience with some of the world’s top brands, spanning multiple verticals and horizontals, including:

IT Services
HR Services
Customer Care
Banking
Insurance
Healthcare
Telecommunications

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Customer Reviews

Amelia Reviews

User in Information Technology and Services

Advanced user of Amelia
★★★★★
Workflow optimization with Amelia

What do you like best?

Increased efficiency and collaboration across users

What do you dislike?

Ramp up and adoption curve when first implementing.

Recommendations to others considering the product:

Be open minded on its capabilities

What problems are you solving with the product? What benefits have you realized?

Siloed teams and ideas, more synergy across organization

Review source: G2.com

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