AllAnswered

What do you like best?

Our overall experience with AllAnswered is great. It's incredibly easy to set it up and start adding documents using the wiki tool. Within our group, people can ask questions and get answers on processes and how-tos, etc. When you need that information later, it takes a quick search to get what you need.

What do you dislike?

It took some time for the whole team to learn the concept and workflow that AllAnswered provides. But once they do, it works beautifully.

What problems are you solving with the product? What benefits have you realized?

We used to have documents stored in many places such as Sharepoint, network drives and local hard drives. It was always difficult finding the information you needed. Even when you could find it, you had to check with someone to see if it is still up to date. Now everything is stored and managed in AllAnswered. We know where to look and we can find information much quicker. And we know that we can trust the information we find because the content is kept up to date.