Alida

What do you like best?

The platform is very easy to use, its so user friendly that you can get started exploring and building projects right away. If an issue does arise their customer support team is SO great! I have used both the chat support as well as calling into their hotline and both were seamless. They also have a lot of blog content that has tips and tricks as well as step by step instructions on how to implement activities.

What do you dislike?

I enjoy a lot about the platform, but if I had to specify one thing I dislike it would be the training on the platform could have been more interactive, but they might have updated it since then.

Recommendations to others considering the product:

We reviewed several platforms before deciding to implement this one and it has been a great tool from day 1. The team at Alida is always looking for ways they can improve the platform and regularly ask for feedback on features wed like to see. Its a great product and a great team.

What problems are you solving with the product? What benefits have you realized?

We use it as a way to talk to our customers and potential customers. Its a quick and easy way to get a read on business questions as they come up.