Agiloft Service Desk Suite

What do you like best?

This product is powerful and customizable. Totally cool system.

the people at Agiloft are the best part. They care and do help. For a good price. Very affordable.

What do you dislike?

I find the instruction for customizing to be confusing. I usually need to call Agiloft.

they always get me to where I want to go.

Recommendations to others considering the product:

This is a true enterprise product. The company is very helpful in many ways. Especially the custom support.

This product is by far the best value out there at this time.

What problems are you solving with the product? What benefits have you realized?

I am keeping track of the details regarding projects we are working. Also keeping track of the people who are involved and the paperwork as well. It is awesome!