ADP Workforce Now

From basic payroll and helping with Affordable Care Act (ACA) compliance, to managing employees across borders, ADP Workforce Now is a simple, powerful solution that helps companies with 50 or more employees improve their business performance.

Languages supported: English, French, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.2/10 (Expert Score) ★★★★★
Product is rated as #45 in category Benefits Administration Software
Ease of use
8.3
Support
7.9
Ease of Setup
0.0

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ADP Workforce Now is a flexible, cloud-based HR suite that makes it easier to manage your workforce and help your company navigate the challenges of today’s business environment. Built on a single database, this all-in-one platform features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management and Analytics capabilities.

ADP Workforce Now equips you with the tools not just to track HR information, but to help you manage your workforce and make data-driven decisions. And, as you grow, you can add the functionality you need. Empower all levels of your organization with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.
– All-in-one: A configurable HR platform to efficiently manage all your people management functions — payroll, HR, time, talent, and benefits — within a single database.
– Confident Compliance: Our industry-leading security keeps your data safe, while our deep compliance expertise and solutions help you protect your business.
– Ease of use: Innovative, easy-to-use features at your fingertips, making it easy to work in ways that fit your needs while also providing a better experience for your workforce
– Insights in the flow of work: Make decisions with confidence, informed by insights from the richest and most robust workforce database in the business.
– Integrated and connected ecosystem: Broaden your people management capabilities with the largest HR ecosystem that easily and securely integrates with leading third-party solutions. Easily connect with vital partners such as accountants, brokers and financial providers.

PAYROLL. Save time and reduce errors with the all-in-one suite purposefully built to help you operate your business and meet your compliance needs. With anytime, anywhere access, quickly and accurately process payroll and gain insights into pay and earnings trends. Improve accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support your tax & compliance obligations and scales with you as you grow.

HUMAN RESOURCES. Transform HR management from an administrative function to a vital, strategic part of your business. With configurable workflows and online document storage, reduce the time spent with paperwork and increase the time managing and transforming your people. Automate and streamline key needs including new hire onboarding and employee acknowledgment. Reduce employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.

TALENT. Recruitment, performance management, compensation. Attract top talent with intelligent and easy-to-use tools. Advertise open positions across 25,000+ Job Sites with JobTarget. Take a proactive approach to hiring with embedded ZipRecruiter Job Slots that helps you identify and match active job seekers with best fit jobs. Intelligently analyze which applicants best match your job description with Profile Relevancy. Define job requisitions with confidence using industry and geographic Compensation Benchmarks. Streamline the performance review process to better assess and develop high-performing teams. Align performance to corporate goals with the help of cascading and weighted goals and view team priorities and goal progress in one place with an organized Performance dashboard. Provide flexibility outside of the traditional annual review process with continuous and non-common date reviews. Develop a defined pay-for-performance compensation strategy to help retain top talent.

BENEFITS ADMINISTRATION. Streamline your benefits administration with an actionable dashboard that brings notifications and tasks to your attention. Administer benefit plans, execute a smooth open enrollment process, and collect the data required to be compliant with the ACA. Utilize electronic carrier connections to ensure that enrolled employees and their dependents match your organization’s records saving you money. Reduce your administrative burden and simplify Open Enrollment with our OE Center and service team

TIME & ATTENDANCE. Experience time tracking that’s easy, convenient and accurate — for both employees and managers. Manage labor costs, boost productivity and simplify compliance by automating your timekeeping, attendance tracking and scheduling. Time-saving automation, seamless payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics help you effectively manage your workforce, every day.

ADP DATA CLOUD. Making data-driven business decisions has never been easier. With all of your Payroll, Human Resources, Benefits, Time and Talent information in one system, you can gain real, data-driven insight into your business. ADP Benchmarks lets you see how you compare to companies like yours— industries like yours— and locations like yours—so that you can confidently make strategic decisions based on the industry’s largest data set.

MOBILE. Equip employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, manage payment options, and may. Empower business leaders with actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.

ADP MARKETPLACE. Broaden the capabilities of your HR suite with leading solutions ready to easily and securely share data with ADP Workforce Now.

ADP Workforce Now
ADP Workforce Now

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Customer Reviews

ADP Workforce Now Reviews

Deborah M.

Advanced user of ADP Workforce Now
★★★★★
Less hassle, less headaches, saves time

What do you like best?

I love how the New Hire process is a smooth process. The Wizard is so easy to use. The Termination Wizard is also a great tool. I really like how you can adjust their final pay right then and there instead of having to do it in the paydata batch when processing payroll. This makes things easier. We've had situations where we pay out employees their unused, earned vacation time and entering this during the Termination process makes it so much easier on us. Customer service is always friendly, very helpful & knowledgeable of their product. I love to use the Bridge. I think this is a really cool feature that I use a lot. The chat feature on the Benefits side is very helpful. Running payroll is a smooth process. I love how the Payroll Reports are available immediately. ADP offers Benefit Enrollment which we used for the 1st time this year. We used to handle Garnishments manually and would sometime create problems or checks were lost or never received or posted to the wrong account. Now, garnishments are taken care of for us by ADP. Love that! We just transitioned from a 3rd party for our 401k into ADP & we love it. We recently changed core systems. The transition was seamless with ADP. We recently had employees acknowledge a couple of policys through ADP. It was a very smooth process and they were able to acknowledge through their mobile App as well.

Update: We used the configuration on the Home Page and we can now have Employees clock IN & OUT right away. We have also added retirement to the Home Page as well as time off balances with the ability to requet time off, and other helpful links.

What do you dislike?

ADP does not offer Expense Reimbursements. We use currently use Concur, in which works with ADP, but it would be nice if ADP was like a one stop shop for us.

Recommendations to others considering the product:

If you like having issues with payroll, like doing things manually, enjoy headaches and bad customer service....please DON'T sign up with ADP because they are everything BUT that. :)

What problems are you solving with the product? What benefits have you realized?

For some time I had issues with the Appointment feature link always being expired, but recently have noticed that it works now. Navigating was a little challenging at first, but once you use it more and more and basically explore with it, it gets easier. I still get a little lost sometimes, but sometimes that's a good way to learn. Another thing they offer is the Learning bytes which are guides and tips to follow with any questions you may have on a particular task you are trying to complete. This is a feature I forget they have, but that falls on me. When I do use them, they are really helpful.

Review source: G2.com

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